Lost connection during tutoring session

Modified on Fri, 13 Feb at 12:50 PM

If you lose connection for a few seconds, you should be reconnected automatically to where you left off when your connection is stable again.


If the reconnection times out and your tutor has already provided you with the answers, you will find them in your profile under My verified answers.


If you lose connection before receiving an answer, your session count automatically refills. If that hasn’t happened, we will be happy to review your session manually and refill it if applicable.


So we can help you out, simply email us at subscriptions@brainly.com with the following:

  • Date and approximate time of your session
  • Subject
  • Tutor’s name

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